Collection of your Personal Information
In order to better provide you with products and services offered on our Site, SideDude I.T. may collect personally identifiable information, such as your:
- First and Last Name
- Mailing Address
- Physical Address
- Personal history provided voluntarily
- E-mail Address
- Phone Number
- IP addresses
- Personal devices
- Service providers
- Username and password provided voluntarily
- Account number provided voluntarily
If you purchase SideDude I.T.'s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. Per the requestor and customer, the information will be used to act on the behalf of the requester and customer to perform concierge services as a third party buyer, payer, or authorized payment processing agent.
SideDude I.T. may also collect anonymous demographic information, which is not unique to you, such as your:
- Household Income
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through SideDude I.T’s public helpdesk or portal, this information may be collected and used by others.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) requesting a service with us or our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
SideDude I.T. collects and uses your personal information to operate its website(s) and deliver the services you have requested.
SideDude I.T. may also use your personally identifiable information to inform you of other products or services available from SideDude I.T. and its affiliates including NC Essentials, and Renaissance S.T.E.M. Academy.
Sharing Information with Third Parties
SideDude I.T. does not sell, rent or lease its customer lists to third parties.
SideDude I.T. may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to SideDude I.T., and they are required to maintain the confidentiality of your information.
SideDude I.T. may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on SideDude I.T. or the site; (b) protect and defend the rights or property of SideDude I.T.; and/or (c) act under exigent circumstances to protect the personal safety of users of SideDude I.T., or the public.
Tracking User Behavior
SideDude I.T. may keep track of the websites and pages our users visit within SideDude I.T., in order to determine what SideDude I.T. services are the most popular. This data is used to deliver customized content and advertising within SideDude I.T. to customers whose behavior indicates that they are interested in a particular subject area.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by SideDude I.T. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the SideDude I.T. website.
The SideDude I.T. website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize SideDude I.T. pages, or register with SideDude I.T. site or services, a cookie helps SideDude I.T. to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same SideDude I.T. website, the information you previously provided can be retrieved, so you can easily use the SideDude I.T. features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the SideDude I.T. services or websites you visit.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of your Personal Information
SideDude I.T. secures your personal information from unauthorized access, use, or disclosure. SideDude I.T. uses the following methods for this purpose:
- SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Children Under Thirteen
SideDude I.T. does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. Only youth participating in the events and courses for S.T.E.M. are recruited by way of their parents signing you up. Parents include children under thirteen for educational purposes only.
From time to time, SideDude I.T. may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from SideDude I.T. or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from SideDude I.T., you may opt out of such communications by firstname.lastname@example.org.
Changes to this Statement
SideDude I.T. welcomes your questions or comments regarding this Statement of Privacy. If you believe that SideDude I.T. has not adhered to this Statement, please contact SideDude I.T. at:
3434 -135 Kildaire Farm Rd PMB 172
Cary, North Carolina 27518
Effective as of November 30, 2021