Welcome to SideDude I.T.
SideDude I.T. is the concierge service for tech solutions for home and office.
Our services are used as short or long term support, last minute, for quicker data management. We offer remote services that are only a few clicks away.
Capability Statement
BusinessContinuity1_SDI1.mp4SideDude I.T. helps businesses identify, maintain, and troubleshoot technologies that support their business continuity plan. Through business continuity plan management, a business stays operational throughout downtime, off season, and unexpected events.
Our B2B relationships include small businesses with less than 10 employees. We best serve clients whose business owner is at risk for burnout, little tech support, high turnover, and with no or low HR compliance and morale.
As well as businesses, our customer-oriented approach also helps individuals gain confidence and skills through our tech coaching services.
OUR SPECIALITIES
HOW ARE WE DIFFERENT?
OUR CUSTOMER
You will meet a technical team with various experience, but our #1 concern is excellent service. Our customers are either newbies, no matter your age, or skilled entrepreneurs who simply don't have time for technical issues. We focus on those who know that they want to get from Point A to Point Z, even if they say it just like that. We offer coach services, too. No judgement here.
LOYALTY FACTOR
We are not keeping score. We want to help. Today may be our lucky day to serve you, but we are probably "not your main tech" especially if you found us like that on Facebook. And that is totally okay. We have one-timer services for members. We're here when you need us, especially for second opinions or high call volume with your main tech. Options are available for longer term projects, but no pressure.
PUBLIC HELPDESK
You will find that you're invited into our humble abode. Feel free to put your feet up because you're home. Members have access to submit a helpdesk ticket. We'll review and assist you remotely by resolving it by phone, chat, or email. Where else can you get help for various devices or software? Buy it from us or whomever, we will help or help redirect you.